Meet Shylo Murray

Shylo Murray is a Service Advisor with Burd Ford Service Department. Shylo has been with Ford Motor Company for 2 years and has received her Master Advisor I, II, III Certification’s. Shylo’s primary focus is to exceed her 90% Customer Satisfaction Rating and continue to provide outstanding customer service, with the “Fix It Right The First Time” principal. You can call Shylo Murray with any questions you have or schedule your next service appointment. Shylo is committed to providing you with exceptional, quality customer service. Thank you for making Burd Ford #1 in Indiana.

Phone    317-545-8551 X 137

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Customer’s Bill Of Rights

• You have the right to honest information when you request it, without evasiveness.

• You have the right to clear and thorough explanations of all financing/purchase details.

• You have the right to receive copies of all documents signed.

• You have the right to prompt and efficient service with genuine concern for your time.

• You have the right to choose which products and services you purchase.

• You have the right to expect the value of products and services to be equal to or exceed the purchase price.

• You have the right to courteous and professional treatment at all times.

• You have the right to be invited to buy without feeling pressured.

 You have the right to expect us to keep our promises to you.