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Jerry Williams is our service manager. He has 21 years working with Ford
Motor Company products. Jerry Williams certifications with Ford exceed
qualifying management requirements. He and his staff will see to it that you are
“COMPLETELY SATISFIED”. He is a six time recipient of Ford Motor Company’s
Presidents Award.
Ford Motor Company’s Presidents Award is the highest honorary customer
satisfaction award given. Jerry oversees the service and parts department and is
committed to exemplary service and customer satisfaction. Our service department
personnel have grown to accommodate the demand of our retail, commercial and
fleet customers as well. Feel free to contact to us with any questions you have.
We look forward to making your experience with Burd Ford, an experience that
will be second to none.
Jerry A. Williams
Service Director
Burd Ford
10320 E Pendleton Pike
Indianapolis, IN 46236
Phone 317-545-8551-ext 105
Fax 317-568-4215
Send Jerry an email
Photo gallery
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Video Greetings
First Service reminder
Customer’s Bill Of Rights
• You have the right
to honest information when you request it, without
evasiveness.
• You have the right to clear and thorough explanations of
all financing/purchase details.
• You have the right to receive copies of all documents
signed.
• You have the right to prompt and efficient service with
genuine concern for your time.
• You have the right to choose which products and services
you purchase.
• You have the right to expect the value of products and
services to be equal to or exceed the purchase price.
• You have the right to courteous and professional treatment
at all times.
• You have the right to be invited to buy without feeling
pressured.
You have the right to expect us to keep our promises to you.